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IMPORTANT: PLEASE READ!

We always send an automatic Order Confirmation email as soon as your order is completed.

If you don't see this in your Inbox, PLEASE CHECK YOUR JUNK/SPAM FOLDER.

We will send a Dispatch Confirmation by the same method as soon as your package is on the way.

EU CUSTOMERS:

When you place an order from an EU country, 20% VAT will be DEDUCTED from your order at our checkout.

This REDUCES the price you pay when you place your order. (Before BREXIT, 20% VAT would have been added).

In line with EU regulations, VAT and any appropriate duty / processing fees will be charged by the courier when your package is ready for delivery. 

Couriers, or their local agents, will charge an administration fee for collecting these taxes and duties.

This is usually reasonable but it is the customers responsibility to research local charges so there are no unexpected extra expenses upon receiving your order.

Although this is a change to the way VAT was levied before BREXIT, we believe that in most cases it does not represent a significant increase to the overall price paid by our friends in the EU.